Shipping policy

Thank you for shopping with Kirtland Heritage Group.

We strive to process and ship orders as quickly as possible.

Processing Times

• Ready-to-ship items: Processed within 3–5 business days.

• Custom or personalized items: Processed within 7–10 business days before shipping.

Processing times may vary slightly during peak seasons or holidays.

Shipping Method

We ship orders via USPS. Shipping costs are calculated at checkout based on the total weight of the items purchased.

Once your order ships, you will receive a tracking number by email.

Local Delivery

We offer local delivery to hotels within a 15-mile radius of Kirtland, Ohio for a flat fee of $10.

Important Notes

• Shipping timelines may be affected by carrier delays beyond our control.

• If a substitute style or color is necessary, we will contact you before shipping.

If you have questions about your order, please contact us at:
info@kirtlandheritagegroup.com